A few words from our lawyers... The same people we hire to protect us from lawyers!
We care deeply about privacy and it is important to us to be transparent about our privacy practices, including how we treat your personal information. Accordingly, we have implemented this privacy statement to inform you of the information we collect from you, how we collect it, what we do with it, and how you can access and control your personal data.
This privacy statement applies to our websites, services, and applications located at www.gyventi.com (collectively, referred to as "services" or "our services"); which are provided to you by Gyventi Inc. (referred to as "Gyventi", "we" or "us").
Information you provide: We receive, store and analyze any information you enter while using our services or provide to us in any other way. Such information in general can be classified as non-personally identifiable, personally identifiable, or sensitive personal information. For example, many of our services require you to sign up for an account. When you do, we will ask for personally identifiable information, such as your name and email address. Depending on which services you choose to use, we may ask for additional personally identifiable information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.
Automatic information: We automatically receive, store and analyze various categories of general non-personally identifiable information whenever you interact with our services. Such information may include but not limited to items viewed and searched for, web browser information, operating system information, device information, geo-location, TCP/IP address, HTTP referer, date and time, time zone and language settings. We may also use programming tools to record and analyze session information, including page response times, errors, length of visits, and page interaction information. We may also collect technical information to help us identify your device for diagnostic and fraud prevention purposes.
Cookies and similar technologies: We utilize "cookies" (small text files placed on your device) and similar technologies to provide certain aspects of our services and to help collect data. Although cookies originating from our services don't store any personally identifiable information, cookies allow us, among other things, to store user preferences and settings; provide interest-based advertising; combat fraud; and analyze how our services are performing.
Mobile and portable devices: When using our apps, we may receive information about your geo-location and device. We may use this information to provide you with location-based services, such as personalized advertising, enhanced search results, and other personalized content.
Credit bureaus: In order to provide some of our customers with certain services, we may upon authorization, obtain credit history information from credit bureaus, which we use to help us offer certain services, as well as prevent and detect fraud.
Other sources: We might receive information about you from other sources and append it to existing account information. For example, we may receive updated delivery address information from shipping carriers or other third parties, which we use to correct existing records and therefore deliver your orders more efficiently.
Please note that any information you post to public areas of our services can be read, collected and used by others, including search engines. Personal information that you post to public areas will no longer be considered personal information. For your protection, we never publicly display any of your personally identifiable information by default or without your consent.
How Your Personal Information is Used, processed and Disclosed
Under no circumstances, except as specified in this privacy statement, do we rent, sell, trade or disclose your personal information to third parties without your prior consent. We may, however, use, process and disclose personal information to:
- - Fulfill your orders;
- - Process and collect your payments;
- - Provide you with customer support;
- - Communicate with you;
- - Perform customer analysis and business intelligence;
- - Administer surveys, customer loyalty programs, special promotions, and marketing material;
- - Customize and improve our services to better meet your needs;
- - Generate aggregate reporting and general research;
- - Prevent and detect fraud and other prohibited or illegal activities;
- - Resolve disputes and enforce service agreements;
- - Share aggregated and anonymized demographic information with verified business partners; and
- - Meet any applicable law, regulation, legal process or enforceable governmental request.
On occasion, we may contact you via physical mail, phone or e-mail to provide you with customer service or to provide you with information about certain products and services you may find of interest. Primarily, these communications are delivered by e-mail. Every account holder is required to provide and maintain current, complete and accurate account information in order to receive service communications. If you do not want to receive e-mail or other communications from us, you can adjust your communication preferences by accessing your account and making the necessary changes.
Verified Third Parties
We may engage verified third party companies and individuals (such as payment processors, research companies, analytics and security providers) to help us provide and improve our services. These third parties have limited access to your information only to perform certain tasks on our behalf and are subject to strict contractual confidentiality obligations not to disclose or use your information for any other purpose.
Acquisition and Transfer
Third Party Links
We may provide links to third-party websites that we do not own or control. We are not responsible for the information collection practices of any websites, products or services that we do not own or control.
We are committed to handling your information with high standards of information security. For example, we encrypt sensitive personal information such as credit card numbers. In addition, we employ reasonable precautions, industry standard security measures, and multi-level staff access to help keep the information disclosed to us safe and secure. With that said, your account information is ultimately protected by login credentials. It is very important that you protect your account by carefully choosing a strong password, and keeping your login credentials and devices secure.
Please note that data protection and other applicable laws of the United States may differ in your country. By using our services, you consent that your information will be received, stored and analyzed in the United States.
How to Access & Control Your Personal Data
You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use.
California residents are entitled to request a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information. If you are a California resident and want a copy of this notice, please contact us.
Privacy Statement Updates
We encourage you to ask questions before you disclose your personal information to others. If you have any questions or concerns regarding our privacy statement, please contact us.
Last Updated: January 30, 2019